Frequently asked questions

A CRM that brings WhatsApp, Instagram, Telegram and web chat into one inbox, answers customers with AI, and includes deals, inventory, HR and business analytics.

Sign up free, create your company and connect WhatsApp by QR code under Channels. The free plan never expires.

Send an invitation link under Team. Each member gets a role (admin, manager, sales agent) and sees only what that role allows.

Choosing a plan under Subscription creates an invoice. Pay via Kaspi or bank transfer; the plan switches on once the payment is confirmed.

Used periods are not refunded except where the law requires it. See section 4 of the terms of use.

You get an alert at 80%; at 100% AI replies pause until next month or you can upgrade. Chats and the CRM keep working.

QR connection is unofficial, so WhatsApp may restrict the number. Do not send mass spam and only message customers who agreed.

The AI relies only on your knowledge base and catalog but can make mistakes. In Suggest mode it only drafts and a manager decides; automatic mode is your choice.

It shows the owner verified numbers on sales, managers, customers, stock, finance and ads, with concrete recommendations. Available from the Business plan.

All connections are encrypted, each company's data is isolated at the database level, keys are stored encrypted, and backups run daily. See the privacy policy.

Open a ticket under Help with the category Personal data request. We complete it within the legal deadline.

You own your customers' data and make sure they consented to its processing. We store and process it only on your instructions.